Course by Stream - Case Manager

In the advanced training course, rehabilitation professionals will deepen their understanding of work injury rehabilitation based on their professional background.

Each professional stream training is consisted of 51-hour studies including asynchronous online lectures and tutorials.


  • Professional instructors

  • 20 hours

    Video duration

  • 20 hours

    Corresponding stream - 20 hours

  • 9 Lessons

    Learning Outcome

    Participants are expected to understand the followings:


    • Challenges of managing work injury patients in corresponding rehabilitation professionals’ perspectives; and
    • Updated knowledge/skills for work rehabilitation

    Syllabus


    • Case Manager Stream 
      • Roles and Responsibility of Case Managers
      • Communication Skills, Motivational Interviewing Skills and Mediation Skills
      • Problem-solving Skills for Problematic and Long Tailed Cases
      • Case Management Strategies – Employers’ and Workers’ Perspectives in Work Rehabilitation, Conflict Resolution, Ethical Practice (Independency and Impartial Case Handling including Compliance Knowledge)
      • Case Management from Doctor’s Perspective
      • Explanation of Report of Job Demand Analysis and Functional / Work Capacity Evaluation
      • Facilitation of Return to Work and Communication with Employer
      • Case Management Strategies for South Asian Ethnic Minorities Workers in Hong Kong - A Cultural Sensitive Approach

    Media:
    English and supplement with Cantonese

    Assessment, Attendance Requirement and Certificates:
    100% of attendance is required. 
    Attendance Certificate will be presented to students who pass the test.

    Other accreditations:
    CME / CPD accreditation for Medical Practitioners, Physiotherapist and Occupational Therapists (to be confirmed).

    Organizer / Co-organizer:
    CUHK Medical Centre / Department of Orthopaedics and Traumatology, Faculty of Medicine, the Chinese University of Hong Kong.

    Course outline (Case Manger Stream) 

    The 20 hours course (Case Manager Stream) is conducted in 8 lessons.



    The course materials are arranged in sequence. In order to proceeding to next session, it is required to complete 90% video duration time.
    For each quiz session, the pass grade is 80% and you can have unlimited attempts.

    Speakers

    Ms. Elsa TSANG

    REGIONAL MEDICAL MANAGEMENT SERVICES DIRECTOR
    AIG

    Ms. Linda LAI

    PHYSIOTHERAPIST
    Premier Medical Centre

    Dr. Marcus WONG

    chief of service and consultant
    FM&PHC, HKEC

    director of occupational health centre
    HKEC

    Mr. KC TSENG

    Program Officer

    Catholic Diocese of Hong Kong
    Diocesan Pastoral Centre for Workers - Kowloon

    Ms. Yumiki YEUNG

    HEAD of office
    Work Injury Rehabilitation Office

    Mr. Michael IP

    Senior Compliance Manager

    Work Injury Rehabilitation Office

    Mr. WOO Alexander Chuen-hau

    PRINCIPAL PHYSIOTHERAPIST 
    CUHK Medical Centre

    Mr. Michael IP

    Senior Compliance Manager

    Work Injury Rehabilitation Office